Refund policy

ALL SALES ARE FINAL
We do not offer exchanges, cancellations or returns. If there is a special case where you receive the wrong item, damaged item or we no longer have the item you ordered in stock, we will offer you an exchange.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@yesyal.com.

Please email customerservice@yesyal.com if you have any other inquiries.